Privacy policy

CRG  Groupe LLC

At CRG Groupe LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name, email address, phone number, billing address, and shipping address

  • Account details (if you create an account)

  • Date of birth and/or age-verification details to confirm legal eligibility to purchase alcohol

  • Payment information (processed securely by third-party payment providers)

Non-Personal / Technical Information

  • IP address, browser type, device type, and operating system

  • Website interaction data, including pages visited, products viewed, cart activity, and purchase history

  • Cookie and analytics data

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver orders

  • Verify legal drinking age and eligibility to purchase alcohol in applicable jurisdictions

  • Send order confirmations, shipping updates, and customer support communications

  • Improve our website, services, and product assortment

  • Detect, prevent, and investigate fraud or misuse

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information with:

  • Service Providers: payment processors, shipping/carrier partners, fraud-prevention tools, hosting providers, analytics services, and email/SMS communication platforms

  • Legal or Regulatory Authorities: where required by law, legal process, or to protect rights, safety, and property

  • Business Transfers: in connection with a merger, acquisition, financing, or sale of business assets, where permitted by law

Third-party partners are expected to protect personal information and use it only for authorized purposes.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences and improve user experience

  • Measure site performance and marketing effectiveness

  • Support security and fraud prevention

You can adjust cookie settings through your browser. Disabling cookies may affect site functionality.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

Payment transactions are handled through authorized third-party payment gateways. We do not store complete payment card numbers on our servers.

6. Your Privacy Rights

Depending on your province/territory and applicable law, you may have rights to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal or contractual retention requirements

  • Withdraw consent to certain processing activities (where applicable)

To make a request, contact us at info@domainame.com. We may need to verify your identity before processing your request.

7. Retention of Information

We retain personal information only as long as necessary for legitimate business and legal purposes, including to:

  • Complete transactions and provide services

  • Meet accounting, tax, legal, and regulatory requirements

  • Resolve disputes and enforce agreements

When information is no longer required, we securely delete or anonymize it as appropriate.

8. Children and Age-Restricted Products

Our website and services are intended only for individuals who are of legal drinking age in their province or territory. We do not knowingly collect personal information from underage individuals.

9. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this page, unless otherwise stated. Your continued use of the website indicates acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:

CRG  Groupe LLC
Email: info@crggroupellc.com