Billing Terms & Conditions
CRG Groupe LLC
These Billing Terms & Conditions govern purchases made through the CRG Groupe LLC website. By placing an order, you agree to the terms below.
1. Billing Information Accuracy
You must provide complete, accurate, and current billing information at checkout. CRG Groupe LLC is not responsible for delays, failed transactions, or cancellations caused by incorrect or incomplete billing details.
2. Authorized Payments
By submitting payment details, you authorize CRG Groupe LLC to charge your selected payment method for the full order amount, including:
- Product subtotal
- Applicable taxes
- Shipping/delivery fees (if applicable)
- Any clearly disclosed fees at checkout
3. Currency
All transactions are processed in Canadian Dollars (CAD) unless otherwise stated at checkout.
4. Taxes
Applicable taxes are calculated at checkout based on relevant tax rules and your billing and/or shipping address.
5. Order Confirmation
After placing an order, you will receive an order confirmation email. Confirmation does not guarantee final acceptance. CRG Groupe LLC reserves the right to refuse or cancel any order due to payment authorization issues, billing errors, suspected fraud, inventory issues, or legal/regulatory restrictions.
6. Pricing, Tax, or Billing Errors
If a pricing, tax, or billing error occurs, CRG Groupe LLC may cancel the affected order or correct the charge. Where appropriate, we will notify you and provide the option to proceed with the corrected amount or cancel.
7. Payment Verification & Fraud Prevention
To help protect customers and maintain secure transactions, we may perform payment verification and anti-fraud checks. We reserve the right to request additional information, place orders on hold, or cancel orders that cannot be verified or appear fraudulent.
8. Declined or Failed Transactions
If your payment is declined or cannot be processed, the order will not be completed. You are responsible for contacting your payment provider to resolve billing issues before submitting a new order.
9. Refunds & Billing Adjustments
Refunds and billing adjustments are handled in accordance with our Return & Refund Policy. Approved refunds are issued to the original payment method used at checkout.
10. Legal Compliance for Alcohol Purchases
By placing an order, you confirm you are of legal drinking age in your province or territory and legally permitted to purchase alcohol in your jurisdiction. CRG Groupe LLC may cancel any order that does not comply with applicable alcohol laws or delivery requirements.
11. Changes to These Billing Terms
CRG Groupe LLC reserves the right to update these Billing Terms & Conditions at any time. Changes take effect when posted on the website, unless otherwise required by law.
12. Contact Information
For billing-related questions, contact:
Email: info@crggroupe.com